Read our practice policies on these pages.
Accessibility
Accessibility statement for Porter Brook Medical Centre & Hallam Medical Centre This accessibility statement applies to this website. This website is built on the default template provided by GPsurgery.net. The...
Chaperone policy
This policy is designed to protect both patients and staff from abuse or allegations of abuse and to assist patients to make an informed choice about their examinations and consultations....
Complaints process
If you have a complaint or concern about the service you have received from a clinician or any of the personnel working in this practice, please let us know. We...
COVID-19 privacy notice
View the Public Health England COVID-19 Privacy Notice View the NHS England OpenSAFELY COVID-19 service – privacy notice
Infection Control Statement
This Annual statement has been drawn up on 21.03.2025 in accordance with the requirement of the Health and Social Care Act 2008: code of practice on the prevention and control...
IT Policy
This practice is committed to preserving, as far as is practical, the security of data used by our information systems. This means that we will take all reasonable actions to;...
Privacy
Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). This means ensuring that your personal confidential...
Violent or abusive behaviour
Violence policy The Practice staff shall always show due respect and courtesy when dealing with patients and their representatives. We respectfully request that patients and their representatives do the same...
Date published: 20th September, 2023
Date last updated: 21st September, 2023