& Hallam Medical Centre (formerly Student Health at SHU)

Complaints

If you have a complaint about the practice, please contact the Practice Management Team. If you prefer, you can write to us.

We will answer your concerns as soon as possible.

Porter Brook Medical Centre & Hallam Medical Centre
9 Sunderland Street
Sheffield
South Yorkshire
S11 8HN

You can Download and complete a Complaint form or you can fill in a patient feedback form on this website.

If you make a complaint we will:

  • Acknowledge your complaint within three working days
  • Offer to discuss your complaint with you and agree a timeframe for responding
  • Investigate and respond to your complaint fully

Please read our Complaints Procedure

Date published: 20th September, 2023
Date last updated: 30th October, 2025